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Support

Philosophy
At One Source IT Group we believe that trust, integrity and quality is the way to grow our business. We treat every customer like we would like to be treated; with respect. We want to develop a trusted advisor relationship with you. We are in this for the long run with a desire to make your business flourish.
Support Options


One Source IT Group has a number of options to provide you the support that you need. We don't believe in selling you more support than you can use effectively. We want to make sure that you always have a positive experience with every OSITG team member.

Email Support
With Email Support One Source will answer your questions via email for a per incident charge of $65.
Get started right now solving your computer problems.

Remote Support
With Remote Support One Source will fix your issues using our Remote Support Tooling. We can do most support through this mechanism. This type of support requires a monthly maintenance agreement.
Let' get started today.

Premium Support
With Premium Support One Source will combine all of our support capabilities with on-site 24x7 support. We can be your IT Department. We will tailor the services that we provide to your needs. This type of support requires a monthly maintenance agreement.
Contact us and we will schedule an on site meeting to tailor your support agreement.


 

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